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Law Firm Software Case Study in Boise

November 11, 2019 By Andrea Lind

Can you imagine using a law firm software that crashes multiple times per day? In the middle of a brief. Moments into a late night of research. You’re already under the gun, wondering how you’ll make the deadline, and suddenly, your software ::poof:: disappears on your screen.

The Problem with Legacy Software

Decades ago, the promises of technology were to make our lives easier, not to hold us hostage. The problem with old, on-premise software is that it requires multiple servers. These servers must be purchased, maintained, and stored on-site.

To be eligible for support and release updates, the software this law firm was using required expensive yearly support contracts. Even so, the quality of the support began to degrade over time and software updates were no longer available with new features. Nothing PRO-fessional about that.

For this particular law firm client, their biggest request was to not house servers on-site. Due to this requirement, we introduced a Virtual Desktop Infrastructure (or VDI).

We saw the cycle of frustration at the law firm and began discussions on breaking the chains of the legacy software. Rather than designing an IT environment around a single application, we can create a custom environment that better suits the needs of the law firm.

Centerbase law firm software

A Solution for the Law Firm

With these changes, we were able to suggest a Software as a Service (or SaaS) solution. In this case, we recommended Centerbase. Centerbase is a law firm software that offers the benefits of the cloud without losing any of the legacy software capabilities.

Migrating to this software offers a true work-from-anywhere model without the hassle of VPN, or remote gateways. Not to mention, having to manage the ever-changing securities associated with those tools.

The expensive hardware that once hosted the legacy software application can now be decommissioned, making their environment less complex and easier to manage and maintain.

The best part? The vendor handles the heavy lifting of data migration. Cloud-based software roll out updates simultaneously with the other customers, which means you always have the most up-to-date software. Due to their large cloud infrastructure, the SaaS solutions are able to provide unrivaled up-time compared to a small to medium sized business network typically found on-site.

Whether you’re a law firm, a healthcare facility, or in any other type of industry, there are better options. Because of that, there is no reason to continue to suffer on old, out-dated software!

If you’d like to hear options on how you can save money on hardware and benefit from painless, frequent software updates, give us a call. 208-901-3350. Our IT experts are here to help. Keep IT fresh!

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Limetree Labs is an IT service provider serving Boise, ID and Salt Lake City, UT. We differentiate our business through outstanding customer service and building relationships with our clients. We have a fresh, modern take on IT that focuses on people first. Keep IT fresh.

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