{"id":800,"date":"2020-08-10T17:00:32","date_gmt":"2020-08-10T17:00:32","guid":{"rendered":"https:\/\/www.limetreelabs.com\/blog\/?p=800"},"modified":"2020-08-18T23:17:21","modified_gmt":"2020-08-18T23:17:21","slug":"sharepoint-ltl-ticket-process-the-lime-report-34","status":"publish","type":"post","link":"https:\/\/www.limetreelabs.com\/blog\/sharepoint-ltl-ticket-process-the-lime-report-34\/","title":{"rendered":"Sharepoint, LTL Ticket Process: The Lime Report #34"},"content":{"rendered":"\n
\"Sharepoint\"<\/figure>\n\n\n\n

Welcome to this week\u2019s edition of\u00a0The Lime Report<\/strong>. We\u2019re sharing some highlights at\u00a0Limetree Labs<\/a>\u00a0where we are always working to\u00a0keep IT fresh<\/a>. This week, Chadd is scoping a migration from a failing document management system to Sharepoint Online. Bobby is working on our ticket process\u2014continuing to refine it like fine wine.\u00a0The ‘Labs’ in LTL means we are in a continuous improvement cycle.\u00a0We simply never stop tweaking, refining, and making things better.<\/p>\n\n\n\n

\"\"<\/a><\/figure>\n\n\n\n

Sharepoint, LTL Ticket Process<\/h2>\n\n\n\n
  • Ryan is finishing up a client-server migration to de-provision old VMware and 2003 servers. (De-provisioning<\/em> is a security process that removes access of a system to an end-user.) The team will be cleaning up the client’s server room to label, consolidate, and remove old hardware.<\/li>
  • He will continue with the trend of phone system migration for two more clients.<\/li>
  • Chadd is scoping a migration from a failing document management system to Sharepoint Online.<\/li>
  • He is also deploying DNS security services for a customer.<\/li>
  • Bobby is working on our ticket process\u2014continuing to refine it like fine wine. The ‘Labs’ in LTL means we are in a continuous improvement cycle. We simply never stop tweaking, refining, and making things better. <\/li>
  • He is scheduling some training for our customers this week. <\/li>
  • This week, he’s also working on the LTL budget and taxes.<\/li>
  • Bobby is continuing the process of handing out our new\/leaving employee laminated cards to the stakeholder for each of our customers. It makes onboarding or off-boarding an employee perfectly simple.<\/li>
  • Chaden is working on some work-from-home items for our customers\u2014ensuring they can manage all of their responsibilities with no frustrations!<\/li>
  • He’s managing tickets as they come in to confirm our users get a good response AND resolution time. <\/li>
  • Also, Chaden is working on new user setups as many of our customers are still hiring and adding on to their current staff.<\/li><\/ul>\n\n\n\n

    Welcome to a new week! The LTL train is chugging along. Solving customer IT issues, creating top-of-the-line IT environments for our customers, and all-around getting sh*t done. Let’s do this!<\/p>\n","protected":false},"excerpt":{"rendered":"

    Welcome to this week\u2019s edition of\u00a0The Lime Report. We\u2019re sharing some highlights at\u00a0Limetree Labs\u00a0where we are always working to\u00a0keep IT fresh. This week, Chadd is scoping a migration from a failing document management system to Sharepoint Online. Bobby is working on our ticket process\u2014continuing to refine it like fine wine.\u00a0The ‘Labs’ in LTL means we […]<\/p>\n","protected":false},"author":1,"featured_media":624,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[3],"tags":[163,162],"class_list":{"0":"post-800","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-limetree-labs-experience","8":"tag-ltl-ticket-process","9":"tag-sharepoint","10":"entry"},"_links":{"self":[{"href":"https:\/\/www.limetreelabs.com\/blog\/wp-json\/wp\/v2\/posts\/800","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.limetreelabs.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.limetreelabs.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.limetreelabs.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.limetreelabs.com\/blog\/wp-json\/wp\/v2\/comments?post=800"}],"version-history":[{"count":2,"href":"https:\/\/www.limetreelabs.com\/blog\/wp-json\/wp\/v2\/posts\/800\/revisions"}],"predecessor-version":[{"id":826,"href":"https:\/\/www.limetreelabs.com\/blog\/wp-json\/wp\/v2\/posts\/800\/revisions\/826"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.limetreelabs.com\/blog\/wp-json\/wp\/v2\/media\/624"}],"wp:attachment":[{"href":"https:\/\/www.limetreelabs.com\/blog\/wp-json\/wp\/v2\/media?parent=800"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.limetreelabs.com\/blog\/wp-json\/wp\/v2\/categories?post=800"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.limetreelabs.com\/blog\/wp-json\/wp\/v2\/tags?post=800"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}